Troubleshooting

Collaboration is not working

• Be sure the workstations can communicate together (same network, VPN, ...).
• Your firewall must authorize UDP connexion through port 7777 (or your custom port, see below).
• If your firewall is strict and blocks everything by default, you can add the SkyReal executable as an exception: \SkyReal\Binaries\Win64\SkyReal-Win64-Shipping.exe.
• Check that the port 7777 is not used by another service using the following command line:

FOR /F "usebackq tokens=4 delims= " %i IN (`netstat -ano ^|find "7777"`) DO @tasklist /fi "pid eq %i" | find "%i"

The expected result is SkyReal-Win64-Shipping. If you get another value you have to change the port used to communicate:

To do so add the following lines at the end of the SkyReal\Config\DefaultEngine.ini

[URL]
Port=your_port